Faq – Frequently Asked Questions

E-commerce

All items available for purchase on the website are in stock. Availability is updated every hour, and when an item is no longer available, it is removed from the cart, making it no longer possible to purchase it online. In its place, there is a space where you can enter your email address to be notified as soon as the item becomes available again.

Gioielli Caruso is an official authorized dealer for all the brands it sells, so each item comes directly from the manufacturer.

Furthermore, all products are strictly new; there are no used items for sale.

No, the shipping cost is a one-time charge for all the products in the cart. The actual cost can be viewed during checkout.

Currently, shipping is free.

For security reasons and to ensure the accuracy of the information entered during the purchase, providing the Tax Code and VAT number is mandatory.

You can read the regulations and privacy policies at the following link: Privacy.

The Jewelry

Gioielli Caruso is an official authorized dealer for all the brands it sells, so each item comes directly from the manufacturer.

Furthermore, all products are strictly new; there are no used items for sale.

Certainly, you can personally view the items of your interest at the retail location inside Borgo Orefici in Naples at Piazzetta Orefici, 7.

Of course, in our jewelry store, you can find professionals capable of appraising your safe deposit box or an individual piece of jewelry through technical appraisals and valuation reports.

Yes, the prices listed in the online shop are the same as those applied to the products in the jewelry store.