FAQs

Frequently Asked Questions

Yes, in our jewellery shop you’ll find professionals who are able to evaluate your safe deposit box or jewel through technical expertise and a valuation report.
Gioielli Caruso is the official dealer for all the brands it sells, so each item comes directly from the manufacturer. All the products are also new, there are no used products for sale.
Yes, you can see in person the products you’re interested in at the store in Borgo Orefici, Piazzetta Orefici 7, Naples.
Yes, in our jewellery shop you’ll find professionals who are able to evaluate your safe deposit box or jewel through technical expertise and a valuation report.
For security reasons and to ensure that the data provided at the time of purchase are correct, you must provide your VAT number and tax code.
All items that can be purchased on the site are available. The products’ availability is updated every hour. When an item is no longer available, the basket disappears, so it’s no longer possible to buy it online. In this case, you can enter your email address to be notified as soon as the item becomes available.
Yes, the prices you see online are the same as the ones in the jewellery.
No, shipping costs are only applied once to all the products you add to your basket. Once you check out, you can see the total cost. At the moment, we offer free shipping.